Dr. William Cheung & Associates is committed to provide a safe environment for our patients. Our office follows the Centre for Health Protection infection control guidelines to ensure your safety and comfort.

Before You Arrive

  • We advise all patients to confirm current health status; if you have respiratory symptoms, you will be advised to seek medical treatment, and we will reschedule your appointment

When You Arrive

  • Hand sanitizer is available in the waiting area
  • The waiting area is equipped with an air purifier with HEPA filter to ensure air quality

When You Enter The Treatment Room

  • All patients are asked to rinse with an antiseptic mouth rinse prior to commencement of treatment
  • All staff wear full personal protective equipment
  • High-speed evacuation suction devices are employed to reduce aerosol spray
  • All rooms are equipped with a HEPA filter air purifier to ensure air quality

After You Leave

  • All single-use items are properly disposed of; reusable instruments are packaged and autoclaved to hospital standards
  • All soiled single-use gowns and masks are disposed of immediately; non-disposable items are properly disinfected after every patient
  • Treatment rooms are thoroughly disinfected after each patient
  • Common areas including the waiting room are wiped down with a hospital-grade disinfectant solution frequently

Things Happening In The Background

  • All our staff have their temperature checked as they arrive in the morning to ensure they have no fever
  • Alcohol hand sanitizer is encouraged as staff members leave and re-enter the office.
  • Frequent meetings with the whole team to ensure we are adhering to the highest standard of infection control, and doing everything possible to ensure your health and safety